Insurance companies are profit-minded businesses. They also work with car accident victims and insurance policies every day. They do not have your best interests in mind. They have an incentive to pay you as little as possible. If you are on your own and lack familiarity with the legal process, you are simply outmatched. But when you retain a personal injury attorney, insurance companies must work through your attorney to resolve your case. Your attorney will work to investigate the accident, including photos, witness statements, traffic court, records and bill requests. Your attorney will also determine what damages you should be paid for the cost of your medical bills, lost income, pain and suffering, scarring and more..